bustling about a year, is waiting for the Chinese New Year family reunion. Meet a variety of traditional holidays, you can have a good rest. However, as a retail store, even the Chinese New Year holiday, in fact, there will be a lot of customers. So, the Chinese lunar new year service without closing the shop, really are highly recognized by customers.
I shop for many years, every spring sales peak, business is very hot. Although earned a drum drum, the body can not eat. Therefore, I decided that this year’s new year’s Eve closed early, and the family firm and secure to eat the dinner on New Year’s Eve.
New Year’s Eve business is still very busy, until half past eight in the evening, the sound of firecrackers outside, I was finally free to breath. Send away the last customer, I quickly closed the door, and his family intend to eat dumplings in the store.
I just got my job and there was a knock on the door.
sister-in-law, open the door, I want to buy a red wine bottle opener!"
I opened the door, a young man stood outside the door, anxious. The young man, one family eat family reunion dinner, to drink wine when found no bottle opener. He ran around a few shops, but have been closed and can not open the door. Try holding the psychological, the boy knocked on my door.
bottle opener, I quickly took a supplier free said: "we do not sell the home opener, this is the supplier to send, send you!"
"thank you for your sister-in-law. I wish you a happy new year." The boy took the bottle opener happily, and bought a box of canned Sprite before leaving.
send off the young man, I just closed the door, not to return to the table before the door, and the sound of the door rang again. It turned out that a customer wants to buy four pairs of poker, saying that the whole family to play cards to spend the new year’s eve.
was supposed to close early to eat the dinner on New Year’s Eve, did not think there have been customers door shopping, I naturally can not neglect. Although this year’s new year’s Eve I was late, but see the customer appreciation, satisfied smile, the end of the day went to the window to.
since you chose to do retail services, you need to do a good job of service, so as to protect the late management of the store. So, for businesses, customer satisfaction is the purpose of serving customers. Business all day long, the service is not closing, money will come rolling.